MV E-COMMERCE SERVICES PRIVATE LIMITED is committed to process all refunds within 24 hours.
Please note that banks take 3-5 days to process the refunds.
Pay2india.com gives refund if payment is successful, and payment is credited to pay2india balance but user is not able to get recharge.
Fill in the Customer Support form and mention clearly your current pay2india balance and what problem you are facing with recharge. Please note that banks take 3-5 days to process the refunds.
Login to , go to My Account and check your pay2india balance. If your payment is reflecting in pay2india balance, click on “Recharge” button against the cell number. If payment is not added to pay2india balance, Fill in the Customer Support form and mention the transaction reference number you got from the payment. All such requests will be processed within 24 hours and payment will be added to pay2india balance.
According to RBI regulation, it is not possible to convert wallet amount into currency, therefore, we cannot refund unless there is a problem with recharge.