Pay2India respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, disclosed and protected when you use our mobile application.
By using Pay2India, you acknowledge the practices described in this Privacy Policy.
01 Information We Collect
Depending on the services you use, we may collect information necessary to provide and secure our services.
Personal Information
- Full name
- Mobile number
- Email address
- Date of birth, where required
- Address
- KYC and identity verification information
- Bank account information where required for a transaction
02 Device Information
To operate, secure and improve the application, we may collect certain technical information such as:
- Device model
- Android version
- Application version
- IP address
- Network information
- Device identifiers where permitted
- Application and diagnostic information
03 App Permissions
The application may request certain permissions when required for specific features. Permissions are used only for their intended functionality.
04 How We Use Your Information
We may use collected information for the following purposes:
- Create and manage your account
- Verify your identity and complete KYC procedures
- Process payments and financial transactions
- Provide recharge and bill payment services
- Provide money transfer services
- Provide AEPS or related services where applicable
- Provide travel and booking services where applicable
- Provide customer support
- Prevent fraud and unauthorized activity
- Maintain and improve application performance
- Comply with applicable laws and regulatory requirements
05 Financial Information
Certain services may require financial information to process transactions.
Sensitive information is transmitted using appropriate security measures and secure communication protocols.
Payment processing may involve authorized banking, payment and service partners.
We do not request or store your banking password or ATM PIN for use outside the functionality required by the relevant service.
06 Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure or destruction.
- Secure HTTPS communication
- Authentication and access controls
- Restricted access to sensitive information
- Security monitoring where appropriate
However, no electronic transmission or storage method can be guaranteed to be completely secure.
08 Data Retention
We retain information only for as long as reasonably necessary to provide our services and fulfill legitimate business, legal, security and regulatory requirements.
Certain transaction and KYC information may need to be retained for periods required by applicable laws and regulations.
09 Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
10 Your Rights
Subject to applicable law and regulatory requirements, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent where applicable
- Request information about how your data is processed
Some information may be retained where required by law, regulation, fraud prevention requirements or legitimate business purposes.
11 Third-Party Services
The application may integrate with third-party services and providers such as payment processors, banking partners, KYC providers, device providers, analytics services and infrastructure providers.
These third parties may process information according to their own privacy policies and applicable agreements.
12 Cookies and Tracking
The mobile application itself does not use traditional browser cookies. However, integrated third-party services may use device identifiers, analytics technologies or similar technologies where necessary for functionality, security and service improvement.
13 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page and the effective date will be updated accordingly.
14 Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact us.